Setting up a network printer

NEW STEPS FOR AD PRINTERS:

 

  1. Print off a configuration page of the printer.  When you turn the printer on, make sure to set the language, date, time, and hide the IP address from the display.
  2. Choose an IP address from IP SCHEME sheet in Google Drive.  Go to the 10.x tab, and select "Printers" from the filter view menu. The printer address should be in the 10.11.0.0/22 network.
  3. Enter printer Name, Model & MAC Address in the IP Scheme
  4. Get a CC number and place it on the printer
  5. Enter printer into TDX inventory
  6. Set up Printer:
    1. Assign IP address to Printer, make sure it's accessible on printer network (10.11.0.0/22)
    2. Under a Security tab or similar section is where you normally set up the Admin password.  The Admin password is “voyager”or "Voyager1" if the printer requires 8 to 16 characters.  That is capital V, o y a g e r, number 1.
    3. Turn off IPX/AppleTalk and other unneeded protocols. Basically LPR & RAW are all that are needed. 
  7. Set up workstation (only needed once per computer)
    1. Install RSAT tools from MS website (choose version based on what version of Windows you're on -- run 'winver' from start menu)
    2. Open Print Management (RSAT Tool) from workstation
    3. Right-click "Print Servers" to add server
    4. Enter print-facstaff/print-classlab and click "Add"
    5. Apply
  8. Set up Drivers
    1. In Print Management, expand print server in Print Management tree, and click on "Drivers"
    2. Check to see if driver for this model already exists
    3. If not, install the driver on your workstation
    4. Copy driver to print server
      1. Run Make Me Admin
      2. Run Print Management as Admin
      3. Right-click on "Drivers" under print server
      4. Click "Add Driver"
      5. Walk through driver selection to add the driver to the print server
  9. Set up Printer Port
    1. In Print Management, right-click "Ports" under print server
    2. Click "Add Port"
    3. Select "Standard TCP/IP Port" and choose "New Port..."
    4. For the Printer Name or IP, type in the IP of the printer (eg. 10.11.2.233)
    5. For the Port Name, type in the IP address of the printer, replacing the periods with underscores, and add "_port" on the end (eg. 10_11_2_233_port)
    6. The print server should contact the printer and create the port.  If the printer port is not detected, on the next screen where it tells you the port could not be detected, go under the "Device Type" section, and choose "Custom" and then the "Settings" button.  You can then fill in the port information there (queue, etc).  The port Protocol should be "LPR", and the "Queue Name" under "LPR Settings" should be the same as the printer name, ie.  OPSB001_553.    This can be done later as well.
  10. Add the Access group for the printer (not needed for classlab printers)
    1. Open ADUC (RSAT Tool)
    2. Navigate to cedarforest>printers>facstaff>groups
    3. Right-click on the Groups OU
    4. Click New > Group
    5. Name the group with the name of the printer plus -printer-group
      eg. TYL206_600-printer-group
    6. Double-click the new group and choose the Members tab
    7. Add individuals or groups to this group as necessary to grant access to the department or individual who need(s) it.   If you are not able to do this, submit a ticket in step 13 below to the Network team to add the members.
  11. Set up Printer
    1. In Print Management, Right-click "Printers" under the print server
    2. Click "Add Printer"
    3. Select "Use an existing port"
    4. Choose the port you just created, click Next
    5. Select the driver you just uploaded
    6. Enter the name of the printer in accordance with naming convention
    7. Check "Share this Printer"
    8. Use the same name as above for the "Share Name" 
    9. Type in the building code & room number for "Location"
    10. Click Next
    11. The print server will reach out to the printer and set up the object.
    12. Right-click on the printer and choose "Properties"
    13. Go to the "Sharing" tab and check "List in the directory"  Hit Apply and then OK  (this is not needed for classlab printers)
  12. Set up Printer permissions and other settings:
    1. For Lab Printers:
      1. In Print Management, right-click the printer object > Properties
      2. Go to "Security" tab
      3. Click "Add"
      4. Type "PaperCut Users", and hit enter.
      5. Grant the "Print" permission to "PaperCut Users"
      6. Click OK
      7. Make sure that settings such as duplexing (2-side printing) or other such settings (color, etc) are done as well.  The duplex settings will be under the "Device Settings" tab on the Properties page.
    2. For Facstaff Printers (or copiers): 
      1. In Print Management, right-click the printer object > Properties
      2. Go to "Security" tab
      3. Click "Add"
      4. Type in the name of the printer, and hit enter.
      5. The program should select the group you created in step 10. 
      6. Grant the "Print" permission and the "Manage Documents" permission to the group
      7. Click OK
      8. Make sure that settings such as duplexing (2-side printing) or other such settings (color, etc) are done as well.  The duplex settings will be under the "Device Settings" tab in the Properties page.
      9. For copiers, go to the Properties page, go to the "Configure" tab, and make sure that "User Authentication" in the "Device Option" box is set to "Disable".
  13. Submit a ticket to the Network Team to have them assign the access groups in Step 10 and to create the Auto-deployment Group Policy in Step 14 below.   A sample ticket for this is ticket #9502018.
  14. Set up Printer Auto-deployment (Network Team) (submit a ticket to the Network Team to set this up)
    1. Open Group Policy Management
    2. Facstaff Printers:
      1. Create a new Group Policy object called Printer-Facstaff-<Printer Name>
      2. Add a setting under Computer Configuration > Windows Settings > Printer Connections
      3. Set the Path to the full path to the copier.
        e.g. \\print-facstaff\Copier_LB_133
      4. Attach the GPO to the appropriate department OU(s)
    3. Classlab Printers:
      1. Find the GPO that matches the room number of the Classroom or Lab
      2. Add a setting under Computer Configuration > Windows Settings > Printer Connections
      3. Set the Path to the full path to the copier.
        e.g. \\print-facstaff\ENS_244_607
  15. Check to make sure that the driver is set correctly after printer is installed
  16. Printer should automatically appear on PaperCut. 
  17. If a Lab printer, in Papercut, copy all settings from another comparable lab printer for charging, etc.

 

To delete a printer:

1.  Have Tim or Nat remove the group policy for the printer from Group Policy Management

2.  Remove the group from ADUC under Printers -> Facstaff -> Groups

3.  Remove the printer from Print Management, either under print-facstaff -> Printers    or print-classlab -> Printers

4.  Remove the port from Print Management, either under print-facstaff -> Ports   or print-classlab -> Ports

5.  Clean up the IP scheme sheet of the old printer information

6.  Modify inventory as needed.

 

OLD instructions for IManager:

 

Setting up a network printer in iManager

1. Print off a configuration page of the printer.  When you turn the printer on, make sure to set the language, date, time, and hide the IP address from the display.

2. Choose an IP address from IP SCHEME sheet in Google Drive.  You will want to use the 10.x tab on that spreadsheet.

3. Enter printer information in the IP SCHEME sheet.

4. Get a CC number and place it on the printer.

5. Enter printer into inventory.

6. Create printer object in iManager.

  • Once in iManager, click on iPrint and then Create Printer.   Then, enter the following data on the Create Printer screen
  • Printer name: Whatever you chose to call it (Printers are usually named by building and location and then model, ie.  SSC200M_553)
  • Container name: Printers.CEDARNET
  • Print Manager Name: choose one, depending on fac/staff or class/lab (printshop1 is for class/lab,  printshop2 is for fac/staff)
  • DNS name or IP address: the IP you choose from IP SCHEME sheet
  • Location: the location of the printer
  • LPR Printer Name: name of the printer you assigned it (ie. SSC200M_553)

After hitting NEXT:

  • Assign the driver Windows 8/8.1/10 (64 bit) that apply to the printer you are installing
  • Assign the driver for Macintosh computers that applies to the printer you are installing. If you need to install a new Mac driver, go to Adding Mac Printer Drivers to Imanager

Hit NEXT

  • At the next screen that tells you that the printer has been successfully created, choose Modify.  This should bring you back to the printer itself.   If not, open up the printer by going to IPrint, then choose Manage Printer, and search for the printer you are looking for.

7. Manage the printer

Open up the printer object in iManager. Go to the Access control tab, and click Add next to the Manager role object.  In the box that appears next, make sure you are on the Search tab and that the Start search in: field says root.    In the Search for objects named: field, enter the following:

                        Add Admin.cedarnet,  Appmgr.cedarnet,   network_staff.Cedarnet,  network_staff_stutech.cedarnet,  network_staff_tech.cedarnet for all printers. Once you have entered the object you are looking for in the Search for objects named field,  hit ENTER.  If the system finds the object, it will appear under the Results window.   You may have to use an * to find wildcard values.  Click on the object, and it should appear in the Selected Objects box.   Once you have the objects you need, click on OK and you should be returned to the Access control tab.   Set up other objects as needed. Check a similar printer in the same location to see if other objects are needed.  If you are replacing a printer, you can usually assign the same objects to the new printer as those that are assigned to the old printer.

  • For fac/staff printers, under the printer object, go to the Client Support tab and choose “enable secure printing”
  • For classlab printers, under the printer object, go to the Client Support tab and uncheck "enable secure printing"
  • For copiers ONLY, go to the Configuration tab and then the Auditing sub-heading and make sure “enable auditing” is checked

8. Next, you will configure the printer itself    All printers are different, so the settings below might be slightly different, based on the model  If this is a new printer, in a web browser, go to the IP address that is currently listed on the configuration page of the printer. If this is not a new printer and has already been configured as below, you can go to step 9.   If the printer has changed locations, names, etc., you will need to update the information, following the steps below as well.

  • A. Usually under a General tab or something similar, you can enter the following information.  On the General tab, there could be a Device information section or something similar to that.
  1. Enter Printer Name (ie.  SSC200M_553), Location (room number), Company Name (Cedarville University), and Email (tech@cedarville.edu). Asset tag/number is the CC #
  2. Also under this tab, there may be a section to check the firmware.  Update the firmware if needed (check the website for the printer to see if there is an updated firmware version.  You can find the current firmware version either on this tab, or when you print out a configuration page in step 1.
  • B. Under a Security tab or similar section is where you normally set up the Admin password.  The Admin password is “voyager”or "Voyager1" if the printer requires 8 to 16 characters.  That is capital V, o y a g e r, number 1.
  • C. Disable USB printing and Host USB plug and play, if those options are available.  This is normally done by unchecking the box next to the option.   This is normally under the Security tab.
  • D. DO THIS STEP LAST!   IF YOU CHANGE THE IP ADDRESS FIRST, YOU WILL NOT BE ABLE TO ACCESS THE PRINTER ANYMORE IF THE VLAN THE PRINTER IS ON IS DIFFERENT FROM YOUR VLAN.

Under a Network tab or similar section, you configure the IP settings

  • You want to configure the IPv4 settings
  • Change the mode to Manual (or similar setting)
  • Set IP (10.11.0.XXX), subnet mask (255.255.252.0) and default gateway (10.11.3.254)
 

9. Set up the printer in to use papercut.

A. Go to http://printshop2/psmstatus for printshop2.  Go to http://printshop1/psmstatus for printshop1.
User – appmgr
Password – appmgr password (found in E-Wallet or Thycotic)
B. Click on the printer you are working on. Go to “Configuration Options”
Under “Gateway Autoload Command”, change “PORT=LPR” to “PORT=RAW”
 
Under “accounting autoload command”, make sure it says “papercut”
 
Click “Apply” and then “Back”
 
Then click on "Apply" next to “Shutdown Printer” and then "Apply" next to “Start Up Printer”

Go to R:\Full-Time-Staff\Jim\printers and find the document called "Printer sheets.xlsx".  Go to the tab called "lpr-raw config change" and add the printer to the appropriate section.  There is a section for             classroom/lab printers and a section for faculty/staff printers.   They are listed in alphabetical order.  This sheet keeps track of printers that are using the LPR or the RAW setting, as was configured in part 9B above.       Some printers do not work well or at all with the RAW setting, so this Excel sheet tracks those.   RAW uses Port 9100.   In the sheet, if the "raw" column has an X, that means RAW is turned on.  The 9100 column, if set to  on, also means that RAW is turned on and is running on port 9100.  They are kind of redundant, but are there so that it is clear what port is being used

 

C. Go to https://papercut:9192/admin and search for the printer.  It should show up after a few minutes, depending on how busy the server is.   You should see it appear on the Dashboard screen. 
 
                       Once the printer is there, go to step 10 for printshop2 printers.  If it doesn't show up after 5-10 minutes, see step D below.
                       Once the printer is there, go to step 11 for printshop1 printers.  If it doesn't show up after 5-10 minutes, see step D below.
 
***Step D only has to be done if the printer does not show up on https://papercut:9192/admin after 5-10 minutes.
D. Restart the print manager in imanager in order for papercut to know about this new printer.
• Use putty and ssh to printshop1 or printshop2 or printshop3
• Login as yourself and then type “su –“ and hit ENTER. You will need to know the root password for printshop1/2. It is found in E-wallet
• After logging in as root, go to the /etc/rc.d directory
• To check the status of the print manager, type ./novell-ipsmd status
• To stop the print manager, type ./novell-ipsmd stop
• To start the print manager, type ./novell-ipsmd start

10. For printshop2 printers, go to https://papercut:9192/admin and set up the $0.00 charge setting

A. Go to Printers
B. Find the printer you are looking for
C. Go to Advanced Configuration' and check “Override user-level settings” and “Do not show account popups and allocate jobs to” and set that to “user’s personal account”. This will keep the user from receiving the papercut pop-up ever time they print. THIS SHOULD ONLY BE DONE ON FAC/STAFF PRINTERS IN PRINTSHOP2!!!
D. Also under Advanced Configuration, under Color detection mode, choose the printer type.  Grayscale will be for black-and-white printers and Color will be for color printers.   For Color, choose "This is a color printer (use standard detection)"
E. If you are replacing a printer, or installing a new printer, you may need to copy settings from the old printer to the new one.  If the printer is new, find a similar printer in the area (make sure it is color if you are replacing color, or B/W if you are replacing B/W). 
To copy settings from one printer to another, do the following:
  1. After you have selected Printers and are looking at the printer you want to modify,  choose "Copy settings to other printers" from the Actions box on the right.
  2. Under Source, set the Copy setting from box to the printer you want to copy the settings from.  This will probably be the printer you are either replacing or upgrading.
  3. Under Target, you can start typing the name of the printer you are installing and then click the box next to it to put a check mark next to it.
  4. Under Settings, select all of the boxes under Common Settings and Printer Settings.
  5. Click Copy to copy the settings.

11. For printshop1 printers, go to https://papercut:9192/admin, Go to Printers and search for the printer you are working on.   Set up all of the options under step 10 above.  Also, set up the $.05 charging.  This is under the Configuration section of the printer and is under Page Cost.  Set Page Cost to $0.0500 (5 cents)

OLD STEP for CEDARPRINT PRINTERS.  Can be ignored for now.12. For CedarPrint printers, set them up the same as step 11. In addition, go to the Options tab and under Hold/Release Queues, add the IP address of the release station to the Allowed release station IP addresses field. Each address is separated by a comma.  Also, go to the CedarPrint (virtual) printer and under the Job Redirection Settings  section, check the printer you just added to the list under "Jobs may be forwarded to these queues:" so that you can print to this new printer from a CedarPrint station.

OLD STEP for all printers.  This does not work anymore. 13. If redirects are necessary, do the following:

Set up the redirect on the server that the printer is moving from. So, if you are moving a printer from printshop1 to printshop2, go to Imanager and go to iPrint (Netware), go to Manage Print Manager, go to Printer Agent Redirection and set up the redirect there.
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Details

Article ID: 49305
Created
Wed 2/28/18 3:07 PM
Modified
Thu 10/17/19 4:43 PM