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A user may sometimes be unable to log onto Cedarville's Vehicle Registration System (myCU portal task: "Reserve a Vehicle") due to getting the error: "Invalid Username and Password combination (or User is not an Administrator). Please try again."
Solution:
- Select the "Forgot password?" link.
- Enter your CU gmail address on the next screen and click "Submit."
- Open the email sent from "universityfleetmgmt@cedarville.edu" with subject "FleetCommander Login Information."
- The email will provide the Username and Password.
- Go back and re-enter the Username and Password provided in the email message.