Informer 4 Login Error

Perform a hard refresh of the Informer 4 login page

1. On the Informer 4 login page, hit the Ctrl+F5 key combination.
   This will force your browser to not use a cached version of the login page.
2. Try logging in again.

Check for typing errors

• Is your username correct?
  Note: Informer 4 uses the short (no @cedarville.edu) version of the username.
• Is CAPS lock on?
• The password box is case-sensitive

Are you able to log in to other campus services?

If you are unable to log into other campus services using the same password as the Informer 4 login page, then you will need to reset your password.

Are you a student employee?

Student employees need to have their staff supervisor submit a request for student access to this software.

Still unable to log in

Request a change in access rights