Accessing Dayforce

This article provides direction on accessing Dayforce online and on the app, accessing the Dayforce Wallet app, setting up direct deposit, and more.
All employees at Cedarville University use Dayforce. Dayforce allows you to log your hours, get paid for those hours, and see your employment information.

Accessing the Dayforce App

  1. Download "Dayforce" from the app store on your mobile device.

     
  2. Press "Log In" after opening the app.
     
  3. Type "Cedarville" in the "Company ID" field.
     
  4. Press "Continue with SSO."

     
  5. Log in using your Cedarville account credentials

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App Log in Issues

  • Ensure you have set up the app correctly. Make sure the company ID is set to "Cedarville" and the "Single Sign-On" (SSO) option is selected (see above section).
     
  • Often when people have difficulties logging into the app, their username/password is entered correctly, but the login gets stuck and fails to finish loading. 
    To solve this, completely close out of the app and try again.

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Accessing Dayforce Online

  1. Go to myCU>"Dayforce" or cedarville.edu/dayforce.
     
  2. Sign in using your Cedarville credentials.

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Online Log in Issues

If you receive a message that says "Company, user name or password not valid"...

  • Verify that you went to cedarville.edu/dayforce to log in, NOT int.dayforce.com.
     
  • Verify that you have a valid network account and can log into something like myCU or Self-Service
    If you have no issues logging into myCU but still cannot log into Dayforce...
    • Contact HR and ask them to verify that your "security settings" are setup in Dayforce. 
      These "security settings" must be in place in order for you to be able to log in. 
  • Use another browser or an icognito window if you get past the SSO login and into a Dayforce screen that says "Loading..." because it might be a caching issue.

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Getting Paid

First Paycheck

You must download the Dayforce Wallet App if you wish to receive your first paycheck. The University no longer issues paper checks.

Other Paychecks

After the first paycheck, you can continue to get paid through Dayforce Wallet, or you can set up direct deposit.

To set up direct deposit:

  1. Go to myCU>"Dayforce" or cedarville.edu/dayforce.
     
  2. Sign in using your Cedarville credentials.
     
  3. Click on "Forms" from the home page.

     
  4. Click on the form titled "Direct Deposit."
     
  5. Fill out the required information.
     
  6. Click "Save."

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Accessing the Dayforce Wallet App

Dayforce Wallet is a free, easy-to-use mobile app that transfers all or part of your pay onto a Dayforce Prepaid Mastercard that is then available for you to use to make purchases or withdraw cash. As an added bonus, you can request pay on-demand one time each pay period.

Note: You cannot sign up for Dayforce Wallet until after you are hired. 

  1. Download "Dayforce Wallet: On-demand Pay" from the app store on your mobile device.

     
  2. Press "Sign Up" after opening the app.
     
  3. Sign up using your personal email address.
Note: Do not create an account with your Cedarville credentials. Create a new account with your personal email address.

      4. Press "CONNECT TO DAYFORCE."

      5. Type "Cedarville" in the box labeled "Company ID."

      6. Login using your Cedarville credentials.

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Changing or Resetting Your Password in Dayforce Wallet

If you need to change or reset your password in Dayforce Wallet, you must reach out to HR. 

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Other Dayforce Issues

Most other questions regarding Dayforce and University employment should be directed to Cedarville's Human Resource department. HR may be contacted by emailing hr@cedarville.edu or calling 937-766-7885.

HR handles employment reports requests. Additionally, if an inactive student worker is still marked active in Dayforce, the HR department must mark then as "not active" if the student wants to opt out of DUO two-factor authentication.

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Details

Article ID: 109228
Created
Thu 6/4/20 9:55 AM
Modified
Mon 6/17/24 11:50 AM