There are a variety of methods that can be used to authenticate with Duo. Duo Push is the default method and the most convenient. Duo Mobile passcode works without Wi-Fi or Cell connection. Duo Tokens are reserved for those with devices that can't support the Duo app.
Use the links below to quickly jump to an authentication method:
Duo Push
Duo Push is the most common and convenient way for users to authenticate with Duo.
When using Duo push, the following page should be generated on your screen if a push notification has been sent to your Duo app: 
If this screen does not generate and another authentication option appears on your screen, click "Other options" and select Duo Push at the top of the resulting page. 
The rest of this authentication will have to take place on your phone. Do not approve any notifications or prompts if you are not currently attempting to log in to your account.
You may authenticate by:
- Selecting the notification and choosing "Approve" on your home screen.
- Opening the app and selecting the green check mark button labeled [Approve].
If this is your device and you'd like Duo to remember your log in for 30 days, click "Yes, this is my device" on the following screen.
You should now be logged into your account.
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Duo Mobile Passcode
Duo Passcodes are alternative authentication methods used when Internet connection is spotty or unavaliable.
To use a Duo Passcode:
- Click "Other options" on the authentication screen.
- Select "Duo Mobile passcode" on the log in options list.
- Open the Duo app and select your Cedarville account. Enter the passcode that appears on screen will time into the Duo prompt on your computer. This passcode will time out every 30 seconds. Click "refresh" to ensure that the generated passcode is the most updated version.
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- Click [verify.] If this is your device and you'd like Duo to remember your log in for 30 days, click "Yes, this is my device" on the following screen.
You should now be able to log into your account.
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Duo Tokens
Duo Tokens are hardware used to generate a Duo authenticate password. These tokens are unique to the user and can only be used by the assigned owner of the token.
To use a Duo Token to authenticate:
- Click the [Enter a Passcode] button on the authenticate screen.
- Press the green button on the Duo token to generate a passcode.
- Enter the passcode that generates on the token in the Duo prompt.
- Click [Log In] or [Verify]. If you are prompted to enter a second password, enter the generated passcode in that field.
You should now be logged in to your account.
Make sure to test using the Duo token before you leave the IT office.
Note: The token may become "out of sync" if the button is pressed too many times in a row and the passcode is not used to log in. Contact IT at (973-766-7905) if your token has stopped working.
For more information on updated processes or prompts, visit this webpage.
Warning: The first token is complimentary of Cedarville University IT. Additional tokens cost $20 each.
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