Privacy Permissions (Staff)

For certain Cedarville University staff members, there is a new process to follow for discussing student records with parents or other authorized individuals. If you are a member of one of the following offices, please navigate through the different sections of this help page for assistance.

  • Cashiers
  • Financial Aid
  • Registrar
  • Student Development
  • The Cove 
  • Disability Services

To Verify Consent:

If a parent (or another individual) calls your office to discuss a student's records with you, you will need to verify that the student has granted the caller permission to discuss the desired information. 

  1. In a web browser, navigate to myCU portal and log in. 
  2. Search for "Manage Privacy", click "Manage Privacy Settings."
  3. On the page that appears, click the "View Student's Consent" tab.
  4. In the search bar, enter any of the criteria outlined in the bulleted list above > Click [Search]. A page should appear with a table that includes the names of the student's parents and anyone else connected to the student's account. 
  5. First check to make sure the caller is listed in the table. If the caller is not listed, he or she cannot discuss any records and needs to correspond with the student. 
  6. If the caller is listed, check the table to see if he or she has been granted permission to discuss the student's records with your office. 
  7. Once you have confirmed that the caller has been granted permission, you must ask him or her to confirm the code word that the student entered (listed next to the red rectangle).  

Note: If the caller does not know the code word, he or she needs to check with the student in order to receive this word. Otherwise, he or she will not able to discuss any records with any of the offices specified on the Discussion Permission page. As a staff member, you cannot discuss any of the student's records with a caller who does not know the code word. 

Any Questions?

If you have any questions or run into any issues, feel free to contact information technology by email ( or by phone (937-766-7905).

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Article ID: 47905
Tue 2/6/18 3:23 PM
Tue 2/21/23 3:56 PM