Standardized University Software Support

The lists below summarize the support for software provided by Cedarville University's Information Technology department. Many of the software packages on CedarNet are placed there to facilitate instruction rather than be used within offices. These lists will give you an idea of which packages we recommend for office use.

Interested in purchasing hardware? See the University Hardware: Standardized Support (faculty/staff only) tech help page.

Note: Please check with us before acquiring additional software. Because of the large amount of software on CedarNet, there is a high risk of incompatibility when adding other software to your computer. There may be significant licensing and technical issues if you want to make certain software available on CedarNet.

Full Support

The following programs are fully supported by Information Technology; we can answer questions, resolve issues, research advanced techniques, and offer training on any of the following:

  • Adobe Reader
  • Canvas (access issues)
  • Firefox
  • Google Mail and Calendar
  • Google Chrome
  • Google Drive (docs, forms, sheets, presenter)
  • Google Sites
  • Microsoft Office (Word, Excel, Powerpoint)
  • Microsoft Edge
  • Ellucian Colleague
  • Windows

Limited Support

The following programs are not fully supported by Information Technology; we can answer basic questions and research simple issues on the following:

  • Adobe Acrobat Professional
  • Adobe Creative Cloud (InDesign, Photoshop, Illustrator)
  • Micrograde
  • Microsoft Access and Outlook
  • Qualtrics
  • Safari
  • SPSS

Minimal Support 

Information technology (IT) offers minimal support for all of the other software provided on CedarNet that is not listed on this page. We recommend students check with their professor for specific instructions on classroom software.

Support for Software Purchased by Departments or Individuals (including SaaS)

We will do what we can to help you get this kind of software running if the software has a clear business or instructional purpose. However, we must give priority to software that is already provided on CedarNet. Be aware that some software is sold for use on a single computer only and cannot be placed on CedarNet without special licensing arrangements.

Software as a service (SaaS), or hosted software, allows users to access software through an Internet provider. Generally, the organization who hosts the software provides access to users for a reasonable monthly charge. Since the host organization automatically updates the software, users will always have access to the latest version of the software.

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Details

Article ID: 48512
Created
Wed 2/14/18 3:44 PM
Modified
Wed 2/15/23 9:39 AM