Traveling Internationally with a University-Owned Mobile Device

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This article provides information on how to get an AT&T International Day Pass plan when traveling internationally with a university-owned cellular device. Prior to your departure, contact Information Technology to upgrade your AT&T or FirstNet phone plan at least one-week in advance of your departure date.  The AT&T International Day Pass plan will save roaming charges on your mobile device(s). To add the AT&T International Day Pass plan, you can call or text Information Technology at 937-766-7905, or go to Cellular Phone or Device: Request Change in Cell Phone Service and complete the service request form.

In your phone call, text message, or IT service request, include the following information:    

  • The phone number of each device 
  • The departure and return dates
  • The destination (to determine the best service plan for your needs)

Note: If DUO is not installed on your mobile device, please follow these instructions: Set Up and Use DUO Two-Factor Authentication. When traveling abroad, you can choose the "Use Passcode" option instead of the "DUO Push" option if you don't have good WiFi or cell coverage.

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Article ID: 151351
Created
Mon 5/1/23 12:51 PM
Modified
Tue 6/4/24 12:49 PM