If office scanners are NOT functioning properly, options to resolve issue:
1. Research model and brand of scanner to see if there are drivers that need to be installed or updated.
- If printer has drivers or software installed already could help to reinstall or delete and install again.
2. Make sure the Scanner is connecting to the computer, if scanner is not showing up could be a cable issue or a problem with the port (or scanner itself).
3. Other option could be Windows needs updates to work with scanner..