This page covers the most common problems experienced with the Keyspan Presentation Remote. If you are just starting, please see the Keyspan Quickstart Guide help page.
How do I Turn on the Laser Pointer?
- Press the MODE button on the remote control (white button on the bottom of remote). A green light should light up inside the MODE button to indicate that you are in 'Media Mode.'
- Press it again to remove the green light and return to 'Mouse Mode.' The laser pointer will only work in ‘Mouse Mode.’
- Simultaneously press and hold BOTH the MODE (white) button and the LASER POINTER (orange/blue) button for approximately 4 seconds.
- Once you notice that the MODE button flashes red, let go of the buttons. The laser pointer is now enabled.
- Press only the LASER POINTER button to turn on the laser. To disable the laser pointer, press and hold both buttons until the MODE button flashes again.
Note: The MODE button will flash every 3 seconds to remind you that the laser feature is enabled. This is useful when trying to conserve battery power.
How Do I Install the Presentation Remote Battery?
Note: The Presentation Remote uses one CR2450 (Lithium 3v) battery
To Install the Battery:
- Remove the battery protector on the bottom of the Presentation Remote.
- Insert the battery with the plus side (+) facing you.
- Replace the battery cover.
To Test the Battery:
- Press the MODE button on the remote. A green light will light up in the MODE button. If this light does not turn on, your battery may not be installed correctly or your battery may be dead.
Note: If you need to purchase batteries, Information Technology, located in Tyler 122, sells batteries for $2.50. Please see full-time staff.
How do I Change Slides in PowerPoint/Keynote Using the Presentation Remote?
To Change Slides in PowerPoint/Keynote:
- Make sure presentation is in MOUSE MODE.
- Move the COMPOSITE SWITCH (black) on the side of the remote control up and down to move back and forth between your slides.
What do I do if my Presentation Remote Does not Appear to Control my Mouse Cursor?
To Determine if Your Remote Control is Working:
- Press the MODE button on the remote. A green light will light up inside the MODE button. This will indicate that you have a working remote control.
- Press the MODE button to return to MOUSE MODE.
- Use the round MOUSE PAD button to move your mouse cursor on your computer screen.
To Reset Your Presentation Remote's ID if the Cursor Does Not Move:
- Make sure the receiver is connected to a USB port.
- Press the MODE (white) button and Composite Switch (black) button simultaneously until the MODE button flashes green rapidly.
- Once the MODE button flashes green, let go of the remote.
- Reset the RF receiver by pressing the ID button on the receiver with a paperclip.
- Once you have reset the RF Receiver, press the Composite Switch in. You should now be able to use the mouse cursor.