Microsoft Teams: Voicemail

This KB covers how to manage your Microsoft Teams voicemail.

Voicemail to Email

Voicemails you receive in Microsoft Teams are automatically transcribed and sent to the email associated with your Microsoft Teams account. 

Record Your Greeting

1. Navigate to Settings (click on the three horizontal dots in the upper right-hand corner by your profile).
   
    
2. Select the Calls tab.
   
    
3. Scroll down to the Manage Voicemail section.
   
    
4. You can choose to either record a custom greeting or type one into your custom greeting bar.
    
5. Select Save when satisfied with your custom greeting.
    

Listening to Your Voicemails

1. Once logged into your Microsoft Teams account, navigate to the sidebar on the far left of the screen and select Calls.
   
    
2. Navigate to the drop down history and choose voicemail.
   
    
3. Select the three horizontal dots next to the voicemail you want to listen to.