How to access former employee's data

Once IT has granted you access to the former employee's data, you will need to manually mount the Termination Backups network share to view the employee's folder.


Windows 7 & 10

  1. Open File Explorer by selecting the Windows Start Menu    then select File Explorer
  2. Map Network Drive by selecting the Computer tab in the top left corner  then select Map network drive 
  3. Complete the form with the following information
    1. Drive: (choose any letter)
    2. Folder:
      • For backups performed ON or AFTER 06-09-2020: \\sprout\terminationbackups
      • For backups performed BEFORE 06-09-2020: \\arbor\backups\backups
    3. Uncheck Reconnect at sign-in
    4. Select Finish

  1. A new window will pop up with all the folders you currently have access to

 

MacOS

  1. Open CedarNet 2.0 by selecting Finder  then select Applications  then select CedarNet 2.0 
  2. Map Network Drive by selecting the Utilities section on the left  then select Open for Mount Backups Folder 
  3. Select Continue
  4. Enter your CU password  then select Connect
  5. A new window will pop up with all the folders you currently have access to 
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Details

Article ID: 82617
Created
Mon 7/8/19 9:14 AM
Modified
Tue 6/23/20 3:08 PM