Purpose: Resolve the Mac prompt stating that Self Service+ wants to use confidential information stored in Jamf Connect in your keychain, then confirm sign-in and password sync.
Table of Contents
1. Allow Keychain Access
- In the Self Service+ keychain prompt shown above, enter your Cedarville password. Do not press Enter or select Allow.
- Select Always Allow.
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2. Connect and Sign In
- Select the Self Service+ icon in the Mac menu bar (the tilted plus sign).
- Select Connect and sign in with your Cedarville credentials. The fields may already be filled in.
- Select the menu-bar icon again, then choose Get Software.
- In Self Service+, select Sign In in the bottom-left corner.
- Enter your username and password and complete the Duo prompt.
- If prompted to select a certificate, select it and confirm.
- Open the Home tab and check the sign-in and password-sync status below.
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On the Self Service+ Home tab, Identity Provider should show Signed In and Password sync should show Synced.