If you have an Apple device on the eduroam wireless network, you can print to CedarPrint without having to download or configure anything.
Installing CedarPrint on Mac or iOS
Follow the steps below to install CedarPrint on Mac or iOS:
Mac:
- Open the System Preferences app.
- Select Printers & Scanners from the list.
- On the Printers & Scanners page, click the + button.
- Two printer names should appear: CedarPrint and CedarPrint Color.
- Click on the name of the one you want to install. The printer should install automatically.
iOS (iPhone, iPad, iPod Touch):
- While viewing a document, email, or something else that you'd like to print, select the share icon.
- From the list of sharing options, tap Print. This may be hidden under a "More..." menu.
- When the print preview appears, tap Select Printer.
- Two AirPrint printers should appear, named CedarPrint and CedarPrint Color.
- Tap the appropriate printer to select it for the job.
- Select Print in the upper right-hand corner to send the job to CedarPrint.
- You may need to log in with your Cedarville username and password.
Hold for Authentication... If your MacOS device gives you the message "Hold for Authentication" on your job, you may have used the wrong username or password when you submitted your print job. Try again, and make sure you enter your CU Username (your computer username maybe auto-filled, and may be different), and your CU password when prompted. Still having trouble? We'd be happy to help. Send us a
CUServe Help Request, or give us a call at
937-766-7905.
CedarPrint Troubleshooting
If you experience difficulty with CedarPrint, follow the instructions below to troubleshoot the issue:
- Print PDF's from Adobe Reader instead of from Preview. You may need to download Adobe Reader to your Mac.
- Reinstall CedarPrint. This will ensure you have the latest version of CedarPrint on Mac or Windows.
- Make sure your personal computer is connected to eduroam. You cannot print unless you are logged into the eduroam network.
- Restart the computer. If you are having trouble printing from any computer, restart the computer to make sure CedarPrint is installed correctly.
If these troubleshooting steps do not resolve the issue, please take your laptop to the IT Service Counter or contact Cedarville IT.
If the issue involves a University computer, please submit an online service ticket.