cu@HOME
Intro
For many offices, working from home can be as effective as working in the office with the right steps. This guide is a resource to get started, ask questions, and ensure your success in your office away from the office.
Student Information
Need Internet access? Need lab software? Questions about how to get and stay connected? See our student resource page.
Getting Connected
If you need access to J:, V:, ColleagueUI, Colon prompt, or similar services, you'll need the GlobalProtect VPN Client. Note that Canvas and Google Drive do not require VPN.
Getting to Drives
Once you are connected to the GlobalProtect VPN Client, follow this link. below for instructions to connect to your network drives.
Handling phone calls
Option 1: Set up a forward from your office phone to your cell or home landline. Good: easy and no VPN required. Bad: when you call out, it will share your phone number.
Option 2: Load a "soft phone" on your computer. Good: it is your office phone on your computer and outbound calls appear with your 4 digit extension on campus and 937-766-2211 off campus. Bad: requires VPN and is more difficult to configure.
Voicemail
You can have voicemails forwarded to your email or you can simply access your voicemails from off-campus using your phone.
Connecting to [Human] Colleagues
We need to stay connected to each other! Look for ways to continuously reach out and encourage others. Seek virtual water cooler moments. Drop in on colleagues.
We recommend the following two products to help:
- Microsoft Teams for Situational Awareness. It's a great way to stay in touch and maintain frequent, informal communication across your workgroups. Everyone at CU is already a member, so you can chat directly over text, voice, or video. It's secure and cloud-hosted, so VPN is not required. Our Microsoft license covers Teams, so it is no cost to use for faculty, staff, and students.
- Zoom for one-to-many gatherings. Whereas Teams video works well for up to 5-6 participants, Zoom can handle up to 300 with the base license, can record sessions, and provide call-in phone numbers. We recommend Zoom for synchronous teaching, meeting with student groups who are not already in Teams, and meeting with external constituents such as parents. Meetings longer than 40 minutes or that require some features require purchasing a Zoom Pro license – contact us for assistance!
Additional information can be found in our Knowledge Base.
Teaching Remotely
The CTL has provided a resource to help you translate your face-to-face classes to an online format. Check out the Getting Started with Remote Learning course for best practices, how tos & tools, frequently asked questions, and a discussion forum to ask any other questions you may have. That course is being constantly updated with new information, so watch for notifications about that.
Other
We will be updating this content as we get questions, so check back often. In the meantime, we're open for questions – give us a ring at 937-766-7905, check out our other resources at https://Cedarville.edu/ServeCU, and post questions in the Discussions forum in this course to see what others may advise in terms of best practices.