Change or Reset Your Cedarville Password

Your Cedarville password is used to access university services, including myCU, email, OneDrive, and eduroam Wi-Fi.

Choose the option below that best fits your situation.

Forgot Your Password?

If you have forgotten your password or it has expired, use the password reset option.

Reset My Password

Know Your Password and Want to Change It?

If you know your current password and would like to change it, use the option below.

Change My Password

Reset Your Password

  1. Select Reset My Password above.
  2. Enter your full Cedarville username (including @cedarville.edu).

    Microsoft Self-Service Password Reset start page

  3. Enter the characters shown in the security image and select Next.

  4. Choose one of the available options to verify your identity, such as email, text message, or an authenticator app.

  5. Follow the prompts to verify your identity.
  6. Enter your new password twice and select Finish.

You can now use your new password to sign in to your Cedarville account.

Change Your Password

  1. Select Change My Password above.
  2. Sign in with your Cedarville username and current password.
  3. Enter your current password in the Current Password field.
  4. Enter your new password twice in the New Password fields.
  5. Select Process Change.

You will receive an email confirming that your password was changed.

Important: After Changing Your Password

Remember to update your password anywhere it has been saved, including:

  • Devices connected to eduroam Wi-Fi.
  • Saved passwords in your web browser.
  • Your password manager, if you use one.

Can't Reset Your Password?

If you have trouble with either process above, or if you have not previously set up alternate contact information for the self-service option, please call Information Technology to receive a temporary password:

  1. Call Information Technology at 937-766-7905. (If you are calling from an on-campus phone, you can dial extension 7905)
  2. An Information Technology representative will request that you confirm some personal information in order to validate your identity.
  3. Information Technology will create and communicate to you a temporary password for your account. 
  4. Log in to the myCU portal with your temporary password and follow the steps above to change your password.

Locked Out of Your Account?

After three incorrect attempts to enter your username and password, you will be temporarily "locked" out of your CedarNet account. (This is known as intruder lockout.)

While your CedarNet account is locked, you will be unable to login to a University-provided computer and access your network drive files.

  1. After 30 minutes, your CedarNet account will automatically unlock. Please wait at least 30 minutes before trying to log in again. 
  2. If you need immediate access to your CedarNet account, or if you have forgotten your username and/or password, please contact Information Technology at 937 766-7905 or email TechHelp. We are happy to help!

Create a Strong Password

It is very important to have a strong password to protect your CedarNet account and your data. CedarNet passwords guard a variety of information, including financial records and other sensitive personal data. They also serve to protect your identity and reputation by keeping others from accessing your email, CedarNet, and Cedarville records.

Passwords should: 

  1. be at least 12 characters long. 
  2. Contain at least one number or special character.
  3. Not contain easily-guessable dates or numbers (such as your birthday, social security number, ID number).
  4. Not contain personally-identifiable information (i.e., your name, names of relatives or friends, your hometown, your pets, etc.)
  5. Be easy for you to remember, but hard for others to guess.

Note: Information Technology recommends that you use a password for your Cedarville University account that is unique from all other passwords that you use. That way, a compromise of your password from another site or service would not endanger your Cedarville University account.

Note: If you are an applicant to Cedarville who is having problems with a password in the Enrollment Services / Admissions portal, please connect with your admissions counselor or call (937) 766-7700 for assistance in resetting your password.

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