New Student Tech Tips

Use the links below to quickly jump to a section in this article:

Log In

• Our network hosts a single sign-on environment. You will log in once for your Email, MyCU, Canvas.

• Change or reset your CedarNet password here.
   

Connect to WiFi

• Access to CU’s Wireless: Connect to EDUROAM.

• Log in with your FULL CU email address.

• Follow these instructions for all devices. 
   

Access myCU (Main Menu)

• Be sure to sign in with your full Cedarville email and password.
   
• The ‘Search Bar’ allows you to easily search for many student resources like:
  • Canvas: submit assignments, check grades, view course syllabi.
  • View Student Account: pay bill, view transcript, review financial aid package.
  • View Schedules: chapel, classes, athletics, dining hall, faculty, climbing wall.
  • Security & Privacy: change password, set security questions, sign up for emergency notification.
     

IT Resources

• CU IT Service Catalog Knowledge Base Articles will assist you in finding many answers to your questions about technology.

• Submit an Information Technology Service Request to receive Cedarville University technology help.
   

Google Apps for Education

• CU utilizes Google Apps for Education (web-based, backed-up, secure, retrievable from any location).
  • Access to your Cedarville Google Email and Apps. Tell me more.
     

Other Software

• Students may use MS Office 365 applications on their personal computers.

File Storage Options

• 1 TB of Microsoft OneDrive
  Learn more about file access and file storage Microsoft OneDrive 
• File Sharing and Collaboration Tools
  Learn more about Microsoft Teams
• 15 GB of Google Drive
  Search "Google Drive" in our knowledge base to find helpful information.
• Local Device Storage
  C: drive (personal storage - least secure, you are responsible to back up files).
   

Utilize CedarNet Software

• CU has over 70 software programs currently installed on university computers across campus.
   

Network Printing

• Network printers are located in administrative and academic buildings.

• See this article to connect your devices to CedarPrint.

• See Printing FAQ’s for more information.
   

Print Quotas

• The University’s current print quota software displays all printing as a dollar amount. This is not a charge to your student account.
  Each print is equated with 8.5 cents of available print quota. For example, if a student has 500 prints remaining in their print quota, the print quota balance will be expressed as $42.50 (500 x $0.085 = $42.50).

• Full-time, enrolled, undergraduate students have a print quota of $42.50 (500 prints) per term. The print quota is reset at the beginning of each semester including May term and summer terms for enrolled students.

• For more information please see the article "Print Quota FAQ."

Duo Two-Factor Authentication (TFA)

• TFA is an additional security measure that increases your online security. 
  Students are not required to have Duo, unless they are employed by the university.
   
• Set up Two-Factor Authentication: This is a free resource to our students, faculty, and staff for all your devices.

CU Learn (Canvas)

Cedarville University utilizes Canvas as its Learning Management System. All Cedarville University faculty, staff, and students have accounts in Canvas. Navigate to Canvas by visiting www.cedarville.edu/canvas. You will be prompted to authenticate with your Cedarville University user name and password.

Canvas Support:

• Phone Support
  • (855) 745-4411 (Faculty)
  • (855) 744-9252 (Students)
• Online Chat Support (Students): Go to https://cases.canvaslms.com/liveagentchat?
• Online Chat Support (Faculty): Go to https://cases.canvaslms.com/liveagentchat?

Canvas Service Outage Monitoring:

• If Canvas is experiencing a service outage, the status can be monitored by visiting https://status.instructure.com/.

Additional IT Assistance

• IT Help Desk: Call or Text 937-766-7905. 
   
• Canvas Support: call (855) 745-4411, or chat at this link.
   
• Look for IT News and IT Alert email messages from ‘techhelp@cedarville.edu’ for important IT related information and alerts.
   
• Follow IT on Twitter and Instagram.
   
• Visit us at our Information Technology Service Center at glass entrance located on the north side of the Tyler Digital Communication Center. We are open Monday through Friday, 8:00 am–5:00 pm.
  We provide assistance with your user account, network and internet connectivity, hardware/software, mobile devices, and other technology needs.