Knowledge Base

Categories (15)

Office Devices

University-owned technology.

Tech FAQ

Welcome!

View the answers to the top questions from students and parents.

TechStop: On-Campus Technology Help Center
Visit us if you need assistance with network, hardware, or software problems on any of your devices. Visit our website at www.cedarville.edu/techstop.
Hours:
Academic Year - M-F, 11am-4:30pm
Summer - Appointment only

Personal Devices

Personal and home technology. Available for all current faculty, staff, and students.

Student Learning Resources

Information on resources such as Hoonuit and Moodle.

Printing

University-owned printers.

Wireless and Internet

Connecting to Cedarville's wireless networks, register a device for use on CedarNet, access to the internet.

Accounts and Access

User accounts and access to university systems and services.

Software

Desktop and mobile software and applications

Web Services

Web services from the Marketing and Communications team at Cedarville University

Administrative Systems

Colleague, RaisersEdge, Slate, and other systems of an administrative nature.

Drive access

For issues dealing accessing files on network drives.

Summer Upgrades - Visit, Install, Follow-up

- Determine initial set of computers to upgrade
- Pre-visit user to determine software, printer and other various needs. Also determine hard drive space required.
- Perform and complete installation of new hardware, including data backup and migration
- Visit office three days after upgrade has occurred and inquire as to whether anything more is needed, answer questions.