University-owned technology.
This article outlines how to find your BitLocker key and how fac/staff can bypass BitLocker.
Steps for installing and printing to Konica Minolta copiers from University-owned office computers.
Steps for copying or scanning from University-owned Konica Minolta copiers.
This is for when customers report a bad battery and its the fact that it has degraded over time and theres nothing much that can be done other than keeping it plugged in
How to update the old password saved locally on a Mac to match your new CedarNet credentials.
Tips and tricks for using an iPad Pro for everyday productivity tasks. (more content to come, based on suggestions)
This article details how to fix an issue on Windows machines where system sounds still work through the default speakers, but no music or audio can be heard otherwise.
When faculty or staff members leave the university, many of them wish to keep their cell phone numbers from the their university provided cell phone. This article details how to complete this process.
This article provides direction on the basic functions of VoIP phones. Many topics are covered, including transferring a call, checking your voicemail, and setting up speed dial numbers.
How to access a former employee's termination backup within the one-year timeframe provided by IT.