Popular Services

Office Devices: Ask for Help / Report a Problem

Request assistance or notify us of any issues with AV, classroom, and office University Technology

📋 Register my Wi-Fi device

Register your gaming system, TV, smart home device to connect the cu-manual wireless network.

❓ Ask a Question / Request Help

Report a problem with an account or an access issue or ask a question about your access.

Classrooms & Labs: Ask for Help / Report a Problem

Report technology related problems in classroom and lab spaces.

Submit General Question or Support Request

Submit a general IT-related question or report a general IT issue.

⚠️ Report an Issue with an Administrative System

Use this page to report something that no longer works with Colleague, Medicat, Slate, or any other administrative system.

❓ Ask a Question/Request Help: Administrative Systems

Use this page to request help regarding an administrative system such as Colleague, Informer, Self-Service, etc.

❓ Ask for Help/Report a Problem with Wi-Fi & Internet

Report a problem accessing wireless networks or the internet.

Request Web Services
❓Request help with software

Get help with University-provided software, including Virtual Lab environments (like CloudLab).

Create Maintenance Work Order
Office Devices: Request a Purchase Quote

Request a purchase or quote of a computer, printer or any item you or your department needs.

Classrooms & Labs: Request a Setup

AV and Tech2Go Requests require a two-business day notification. This allows evaluation of available stock and, if possible, prep of equipment for deployment. Request an AV equipment setup or Tech2Go temporary laptop.

🖨️ Use CedarPrint

Print documents from your personal devices and retrieve them from CedarPrint stations around campus.

❓ Ask for help/Report a problem with phone or voicemail

Report an issue with your university office telephone or voicemail.

Personal Devices: Ask for Help

Find and request assistance / support for your personal technology.

❓ Ask for help/Report a problem with printing

Ask for help or report a problem with a university owned office or lab printer.

👥 Request Change in Colleague Privileges

Ask for a change in permissions in Colleague.

Office Devices : Request a Temporary Setup

AV Requests require a 24 hour window, Tech2Go requires a 48 hour window. Request an AV equipment setup or Tech2Go temporary notebook.

⚙️ Change an Administrative System

Use this page to request a change to be made to an existing report, form, process, etc.

Office Devices: Request an Office Move

Request movement of University owned hardware.

➕ Create a Courtesy Account or Temporary Account

Make new office account, contractor account, or temporary account.

Request Additional Key(s) or Electronic Door Access

Request a new key or electronic door access for an employee, student, or contractor.

Canvas: Report an Issue

Service for reporting an issue or outage related to Canvas.

🛜 Connect my device to a wireless network

Provides instructions for using Cedarville University's wireless networks.